Return Policy
Return Policy / Refund Policy
Our goal
is to provide our customers with an unparalleled premium products experience
and that starts with having a superior product. We would be doing a disservice
to our customers to be providing anything less.
Which is
exactly why we back our product with a guarantee:
If you
receive the product and it does not live up to your expectations (within 15
days), give us a email at [email protected]
We will either replace it for you or refund you the cost of the product (minus
shipping) your purchase.
When will
I receive my refund?
If you contact our Customer Service Team within the 15 day guarantee and
arrange for a refund, your refund will be processed when the product is
returned. Once, your product is returned, we will process the refund, but please
allow 24-48 business hours for the refund to show up on your account.
What will
my refund include?
Your refund will include the cost of the product. Shipping costs (as well as
handling for international orders) are not refunded.
What if I
suspect that a fraudulent charge
If you suspect that your credit card has been compromised, and that the charge
originated from , we would advise you to contact us immediately. We will do our
best to help you navigate the chargeback process.